Future Drive AutoShows Australia Pty Ltd
Privacy policy
Last updated: 10 July 2025
This page presents the current published document in a readable format. Contact us if you need it in an alternative format.
Our commitment to you
Future Drive AutoShows Australia Pty Ltd is committed to protecting your privacy. This policy outlines how we protect and handle your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This policy explains why and how we collect and use your personal information, and what to do if you have questions or complaints. When you purchase event tickets or register for our services, our Terms and Conditions may contain additional privacy statements detailing how your personal information will be used.
About this policy
This privacy policy explains:
What it covers
- The kinds of personal information we collect and hold.
- How we collect, use, disclose and store your personal information.
- The purposes for which we collect your personal information.
- How you may access and seek correction of your personal information.
- How to complain about privacy breaches and how we handle complaints.
Personal information we collect
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in material form or not.
The personal information we collect depends on how you interact with our services. It may include the following.
Contact information
- Name, address, email address, and phone numbers.
- Emergency contact details for event attendance.
Business information
- Job title, company name and address.
- Industry sector and professional interests.
Financial information
- Credit card or bank account details for ticket purchases and subscriptions.
- Billing addresses and transaction history.
Event-related information
- Registration and attendance history at our events.
- Dietary requirements and accessibility needs.
- Vehicle details for automotive events.
- Professional credentials and industry associations.
- Event survey responses collected during registration to improve event planning and content.
Marketing and communication information
- Subscription preferences for our publications and newsletters.
- Survey responses and feedback about our events and services.
- Communication preferences and opt-out requests.
Website and digital information
- IP addresses, browser information, and device identifiers.
- Website usage patterns and preferences.
- Social media interactions with our content.
Sensitive information
We do not routinely collect sensitive information. However, we may collect health information if you have specific accessibility requirements or dietary needs for event attendance. We will only collect this information with your explicit consent and when necessary for your safety and comfort at our events.
How we collect personal information
Direct collection
- Event registration and ticket purchase forms, including brief event surveys.
- Subscription sign-ups for our publications.
- Exhibitor and sponsor application processes.
- Phone conversations and email correspondence.
- Surveys and feedback forms.
Automatic collection
- Website analytics and cookie tracking.
- Social media interactions.
- Email engagement tracking.
Third-party sources
- Industry partners and affiliates.
- Professional associations with appropriate permissions.
- Publicly available business directories.
Why we collect your personal information
Event management
- Process ticket sales and event registrations.
- Manage event logistics and attendee services.
- Ensure health and safety compliance.
- Facilitate networking opportunities.
- Improve future events based on survey feedback.
Content and communication
- Deliver newsletters and industry publications.
- Provide relevant automotive industry news and insights.
- Send event announcements and invitations.
Business operations
- Manage exhibitor and sponsor relationships.
- Process payments and maintain financial records.
- Improve our services through feedback analysis.
- Comply with legal and regulatory requirements.
Marketing and development
- Promote relevant events and services.
- Develop new offerings based on industry trends.
- Build industry databases and insights.
How we use and disclose your personal information
We use your personal information for the purposes described above and related administrative functions.
We will not sell your personal information to third parties for their independent marketing purposes.
Event partners
- Venue providers for logistics and safety.
- Catering and service providers.
Exhibitors and sponsors
- Companies participating in our events, with your consent.
- Industry partners offering relevant services.
- Lead generation services for business attendees only.
Service providers
- Payment processors and financial institutions.
- IT and data storage providers.
- Marketing and communication platforms.
- Professional advisers, including lawyers, accountants, and auditors.
Legal requirements
- Government agencies when required by law.
- Law enforcement bodies for investigations.
- Courts and tribunals as required.
International transfers
We may transfer your personal information overseas to cloud storage providers in the United States and Europe, international event partners and co-organisers, and technology service providers.
Safeguards
- Before transferring information overseas, we ensure appropriate safeguards are in place, including contractual protections and verification that recipients maintain adequate privacy standards.
Marketing communications
We may send you marketing materials about upcoming automotive events and exhibitions, industry news and publications, and relevant products and services from our partners.
We will process opt-out requests promptly, though you may receive some communications while we update our systems.
Opt out at any time
- Use unsubscribe links in emails.
- Contact us directly.
- Update your preferences on our website.
Data security and storage
Security measures
- Secure data networks and encrypted storage.
- Access controls limiting staff access to necessary information.
- Regular security assessments and updates.
- Secure disposal of information no longer needed.
Storage and retention
- Secure cloud-based systems.
- Local databases with appropriate security.
- Physical filing systems in secure locations.
- Backup systems for business continuity.
- We retain personal information for as long as necessary for our business purposes and legal requirements, then securely destroy it according to our document retention policy.
Website privacy
Cookies and tracking
- Improve website functionality and user experience.
- Collect anonymous traffic statistics.
- Remember your preferences and login status.
- Provide targeted content and advertisements.
- You can control cookie settings through your browser, though this may affect website functionality.
External links
- Our website may link to external sites. This policy does not cover linked websites, and we recommend reviewing their privacy policies before providing personal information.
Your rights and choices
Access and correction
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information in certain circumstances.
Opt-out options
- Marketing communications.
- Non-essential data collection.
- Sharing with specific third parties where legally permissible.
- We will respond to requests within a reasonable timeframe and may charge reasonable fees for access requests in accordance with privacy legislation.
Complaints and contact
If you believe we have breached your privacy, please contact us immediately. We will investigate your complaint promptly, respond within five working days, and take appropriate corrective action if required.
Contact information
- Future Drive AutoShows Australia Pty Ltd.
- PO Box 568, South Yarra VIC 3141, Australia.
- Phone: (03) 8689 9898.
- Email: privacy@futuredriveauto.au.
- For general enquiries: info@futuredriveauto.au.
External complaints
- If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Policy updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be published at futuredriveauto.au/privacy-policy with the effective date noted. This policy can be provided in alternative formats on request.