Future Drive AutoShows Australia Pty Ltd
Terms and conditions
Last updated: 29 August 2025
Effective date: 01 July 2024
This page presents the current published document in a readable format. Contact us if you need it in an alternative format.
1. Introduction
These Terms and Conditions (Terms) govern your use of services provided by Future Drive AutoShows Australia Pty Ltd (ABN 56678 264 901), including event tickets and registrations, subscription services for publications and content, exhibition and sponsorship opportunities, and website and digital services.
By purchasing tickets, subscribing to our services, participating in our events, or using our website, you agree to be bound by these Terms.
2. Definitions
Meaning of key terms
- Event means any automotive show, exhibition, conference, or related activity organised by the Company.
- Participant means any person attending an Event, including ticket holders, exhibitors, sponsors, and visitors.
- Services means all services provided by the Company including Events, subscriptions, and digital content.
- Website means www.futuredriveauto.au and any related digital platforms.
3. Event tickets and registration
3.1 Ticket purchases
- All ticket sales are subject to availability.
- Prices are in Australian dollars and exclude GST where applicable.
- Payment must be received in full before tickets are issued.
- Tickets are non-refundable unless specifically stated otherwise.
- Group booking rates may apply for purchases of 10 or more tickets.
3.2 Registration requirements
- All attendees must complete registration, including providing accurate personal information.
- Completion of event surveys during registration is required.
- Professional credentials may be verified for industry-specific events.
- We reserve the right to refuse registration at our discretion.
3.3 Event access
- Valid identification may be required for event entry.
- Tickets admit one person only unless otherwise specified.
- Re-entry policies vary by event and will be communicated prior to the event.
3.4 Age restrictions
- Some events may have age restrictions which will be clearly communicated.
- Children must be accompanied by a responsible adult.
- Parents and guardians are responsible for the conduct of children.
4. Cancellations and refunds
4.1 Event cancellations by the Company
- If we cancel an event, full refunds will be provided.
- We are not liable for additional costs including travel, accommodation, or other expenses.
- Notice of cancellation will be provided as soon as reasonably possible.
4.2 Ticket refunds by participants
- Tickets are non-refundable unless specifically stated otherwise for particular events.
- Where refunds are offered, terms will be clearly stated on the event booking page.
- In exceptional circumstances, refunds may be considered at the Company’s sole discretion.
- Any approved refunds will be subject to administration fees.
- Processing fees and transaction charges are non-refundable in all circumstances.
- Refund requests must be submitted in writing to info@futuredriveauto.au.
- Where refunds are approved, processing will occur within 14 business days.
4.3 Event changes
- We reserve the right to modify event programs, speakers, venues, or dates.
- Reasonable notice will be provided for material changes.
- Minor program changes do not entitle participants to refunds.
5. Subscription services
5.1 Subscription terms
- Subscriptions automatically renew unless cancelled.
- Payment is due in advance for the subscription period.
- Price changes will be communicated 30 days in advance.
- New rates apply from the next billing cycle.
5.2 Cancellation
- Subscriptions can be cancelled at any time with 30 days’ notice.
- Cancellations take effect at the end of the current billing period.
- No refunds for partial subscription periods.
- Access continues until the end of the paid period.
5.3 Content access
- Subscription content is for personal or internal business use only.
- Commercial redistribution of content is prohibited.
- We reserve the right to modify or discontinue content offerings.
6. Exhibition and sponsorship
6.1 Exhibitor requirements
- Separate exhibitor agreements apply to exhibition participation.
- Exhibitors must comply with venue regulations and safety requirements.
- Setup and breakdown must occur within designated timeframes.
- Displays must be appropriate for the automotive industry audience.
6.2 Sponsorship obligations
- Sponsorship benefits are detailed in separate sponsorship agreements.
- Payment must be received prior to event marketing deadlines.
- Sponsor materials must be approved by the Company.
- We reserve the right to refuse inappropriate sponsorship content.
7. Participant conduct
7.1 Behaviour standards
- Participants must conduct themselves professionally and respectfully.
- Harassment, discrimination, or inappropriate behaviour will not be tolerated.
- We reserve the right to remove disruptive participants without refund.
7.2 Photography and recording
- Events may be photographed, filmed, or recorded for promotional purposes.
- By attending, you consent to such recording and use of your image.
- Commercial photography by participants requires prior written approval.
- Personal photography should respect other participants’ privacy.
7.3 Networking and business conduct
- Business cards and promotional materials may be exchanged with consent.
- Aggressive sales tactics or inappropriate solicitation is prohibited.
- Respect for intellectual property and confidential information is required.
8. Health and safety
8.1 Participant responsibilities
- Participants must follow all venue safety procedures.
- Any health conditions affecting participation must be disclosed during registration.
- Emergency contact information must be provided and kept current.
8.2 Insurance
- Participants attend events at their own risk.
- We recommend participants maintain appropriate travel and health insurance.
- The Company maintains public liability insurance for events.
8.3 Vehicle displays
- Vehicle owners and exhibitors must provide proof of registration and insurance.
- Vehicles must comply with all safety requirements.
- Vehicle movement within venues must be supervised by authorised personnel.
9. Intellectual property
9.1 Company content
- All content, materials, and intellectual property remain our property.
- Unauthorised reproduction or distribution is prohibited.
- A limited licence is granted for personal use only.
9.2 Participant content
- You retain ownership of content you provide.
- You grant us a licence to use submitted content for promotional purposes.
- You warrant that you have rights to any content you provide.
10. Website terms
10.1 Acceptable use
- The website is for lawful purposes only.
- Users must not attempt to gain unauthorised access to systems.
- Uploading malicious software or content is prohibited.
10.2 Account security
- Users are responsible for maintaining account security.
- Passwords should be kept confidential.
- Notify us immediately of any suspected unauthorised access.
11. Privacy
Our Privacy Policy, available at futuredriveauto.au/privacy-policy, forms part of these Terms. By agreeing to these Terms, you also agree to our collection, use, and disclosure of your personal information as described in our Privacy Policy.
12. Limitation of liability
12.1 Exclusions
- To the maximum extent permitted by law, we exclude all warranties and conditions except those that cannot be legally excluded.
- Our liability is limited to the amount paid for the relevant service.
- We are not liable for indirect, consequential, or special damages.
12.2 Force majeure
- We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, industrial disputes, or public health emergencies.
13. Dispute resolution
13.1 Complaints process
- Complaints should be submitted in writing to complaints@futuredriveauto.au.
- We will investigate and respond within 10 business days.
- Escalation procedures are available if initial resolution is unsatisfactory.
13.2 Governing law
- These Terms are governed by Victorian law.
- Australian Consumer Law protections apply where relevant.
- Disputes will be subject to the jurisdiction of Victorian courts.
14. General provisions
14.1 Entire agreement
- These Terms, together with our Privacy Policy and any specific event terms, constitute the entire agreement between you and the Company.
14.2 Amendments
- We may update these Terms from time to time. Changes will be posted on our website and take effect immediately unless otherwise specified.
14.3 Severability
- If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
14.4 Communication
- Official communications will be sent to the email address provided during registration. You must keep your contact information current.
15. Contact information
These Terms and Conditions can be provided in alternative formats on request.
Future Drive AutoShows Australia Pty Ltd
- PO Box 568, South Yarra VIC 3141, Australia.
- Phone: (03) 8689 9898.
- Email: info@futuredriveauto.au.
- For complaints or disputes: complaints@futuredriveauto.au.
- Website: www.futuredriveauto.au.